Of building a bridge as you walk it…

In my almost eight years of working for the Municipal League there are certain things I’ve been tagged with. One of them is sharing news clips with my colleagues every Sunday morning.  Although this practice has been more inconsistent lately, it stems from having those few hours on Sunday morning to myself, while the rest of the family attends church.  Well its Sunday morning, they’re again at church and in a variation on that theme I’m writing a blog…a different kind of sharing but sharing nonetheless. 

It has been another busy week of traveling around the state to see members and give presentations on what will help to bring prosperity to Michigan communities. It has been closed by a great trip on family weekend at my youngest daughter’s college, Ball State University, in Muncie, Indiana. 

Muncie is not unlike any other mid-sized Midwestern city or Michigan city for that matter, seeking to redefine itself in the post-industrial economy.  This morning, I seem to have found “the” college café (The Cup) just off the south side of campus where there is a good deal of student housing. A mix of students and others are coming in to get their Sunday morning refreshments and begin the recovery from a Saturday night of activity. 

Ball State University (yes its named after the Ball brothers, more famous for their canning jars than anything else) is beginning to work more and more with the surrounding neighborhoods and city at large on redevelopment.  This is not unlike the “town-gown” relationship building we are seeing across the country. And while some have recently panned the economic growth from such relationships, I would remind readers of the “its not any one thing” philosophy of economic growth.  Certainly, those communities that contain a community college or 4 year university within their borders would be remiss to not establish a “town-gown” relationship as part of a broader effort on creating long-term sustainable economic growth and prosperity. 

As for how I started this past week, well that was in Newaygo.  Located north of Grand Rapids, this community of just under 2,000 is situated in a county where nearly half of the land is contained within a national forest.  And, like any other small town (or any town for that matter), Newaygo is looking to redefine itself.  Toward that end, they have put together a very impressive business  incubator for entrepreneurs right on the main street in downtown. Its called “The Stream”, an appropriate name given Newaygo’s location on the Muskegon River.  As for the “they”, it includes not just local officials, but other community leaders from non-profits, the private sector and community foundation. Over the last couple of months I’ve had the opportunity to get to know two of them, Sandi Williams, Director of the Center for Nonprofit Housing in Fremont and Paul Wishka with TrueNorth Community Services.  

Their unbridled enthusiasm for the work they’re doing, on the ground in Newaygo and communities across the county is infectious.  One step at a time, one project at a time, they are building a bridge as they walk on it, a journey filled with risks for sure, but one they know they need to take if they are to create a future of sustainable prosperity for themselves and their community. It’s the same journey being taken by countless others in communities across our state. All of it causes me to be inspired, and makes me proud to be working for an organization and with people who are helping to move Michigan forward.

Fish can’t climb trees!

So if you’re like me, half your friends on Facebook post uplifting pics, sarcastic pics, stupid pics, people I would like to punch in the throat pics (okay I do like that one).  Most of the time I either ignore, chuckle, or shake my head as appropriate and move on to bigger and better things.  This one however resonated with me.

“Everybody is a genius, but if you judge a fish by its ability to climb a tree it will live its whole life believing that it is stupid”  This made me wonder to myself, how many tree climbing fish do I know?  Or more importantly, how many fish am I trying to get to climb a tree?

How much energy might we be wasting trying to get conformity, or trying to get people to do something they are not wired to do?  The answer to that question might be scary.  Are the right people not on the bus, or are we putting them in the wrong seats?  As leaders we need to leverage our resources to maximize our output.  That is not going to be achieved with an extensive tree climbing training program for our fish, and I certainly don’t want to be judged by my ability to teach fish to climb.

Now if there isn’t a roll for fish in our organization, that is a different problem.  But we need to let the monkeys climb and let the fish swim. In other words, let people do what they do best. Leverage their skill sets to your mutual advantage. I regularly see marketing people struggle to produce a spreadsheet, and it falls short of the mark anyway.  If they had asked anyone in the finance department it would have been done in minutes, and done better.  Conversely, I can try and make an accountant artistic, or maybe I could let them do accounting.   Different skill sets, different roles perhaps?

Justin Verlander isn’t judged by his ability to play shortstop or hit a ball.  Barry Sanders wasn’t kept out of the hall of fame because he never kicked a field goal.  Are we judging our fish on their tree climbing?  I think that Big Al might be on to something.

 

Get by with a little help from your friends

I applaud the City of Detroit and the State of Michigan for making everyone a winner with the Belle Isle lease agreement.  The deal for the state to lease Belle Isle relieves the city of the substantial cost of maintaining the park, and opens the door for significant improvements to this tarnished gem making it an even greater asset to the city.  Residents and visitors to Detroit alike should be thrilled with this announcement as everyone stands to benefit.  So what lessons can we all take a way from this historic agreement?

Lesson one:  Put your good sense ahead of your pride.  It sounds easy, but that can be tough to do and takes a fair amount of courage.  This decision was not a slam dunk.  Not because it didn’t make sense, but because many felt that if the city doesn’t directly manage the park, then it must be a loss for the city. It wouldn’t have been a loss of money, improvements or access, those all improve.  None of that made the decision any less difficult.  Fortunately all involved had the vision to see that allowing the state to be a partner with the city improves Belle Isle for everyone.

Lesson two: Do what you do best.  Belle Isle is a major park that requires a huge continuing investment. Even though it is utilized by many folks outside the city, Detroit bore the full financial burden. In short Detroit was not set up to succeed on this one. The State has more resources, manages large parks, and is actually pretty good at it. The city is far better served by focusing their energy and financial wherewithal on other areas of the city’s operation. They can now put added emphasis on neighborhood parks, public safety or other key areas.

Lesson three:  The Stockdale paradox – Confront the brutal truth of the situation, yet at the same time never give up hope.  Like so many municipalities in Michigan, the City of Detroit is faced with some very difficult financial circumstances.  It serves no one’s purposes, especially your residents, to ignore the reality that we all face.  Confront it and utilize all the resources at your disposal to craft a plan that keeps your community moving forward.

My father always told me, “don’t cut off your nose to spite your face”, and it seems appropriate in this circumstance.  To have let this opportunity pass would have served no one.  We should all learn from the leadership shown here to be open to new ideas, even if that idea stings a little at first.  Maybe that idea is in the form of a partnership, or even a hand off.  If in the end our residents are better served, then we have done our job. Kudos all around!

Stop What You’re Doing

In less than a month hundreds of local officials will take part in the Michigan Municipal League’s annual convention on Mackinac Island.  This is the premiere placemaking event in Michigan and you should “stop what you’re doing” and attend this convention.  League staff have put together a tremendous agenda that will give you information from the day-to-day operations of being a municipal official to the high value targets of innovative placemaking strategies.

I’m very excited  that Jeff DeGraff, the “Dean of Innovation”, is a keynote speaker at the convention.  I’ve had the pleasure of listening to Jeff speak on a few occasions and his approach to innovation, competing values and the principle of “See One, Do One, Teach One” have inspired many to become more innovative and “take multiple shots on goal”.

As Jeff states in the video below “until you make room for something new, there will be no opportunity to do something”.  So again, I say stop what you’re doing and take the opportunity to be a part of the League’s convention in October.

A little shameless self promotion…

As readers of this Blog know, I put food on the table working for the Michigan Municipal League, and am very proud to be a part of the League team. As we always are this time of year, we are gearing up for our Annual Convention  on Mackinac Island this year. The theme of this years event is the Tools of Placemaking, and while place will be a big part of the convention, so too will be the nuts and bolts of running a city.

We will once again be conducting our Community Excellence Awards. This is a fantastic opportunity to hear first hand what is working from your peers around Michigan as they present their best ideas to try and garner your support. While a lot of fun, this is always a great way to hear from some true innovators in local government.

We will also be hosting a number of breakout sessions targeting a number of topics.  Some of them include: Your Infrastructure, Your Buildings — For Today and Tomorrow;
Living with Health Care Reform and a Look into the Future of Health Care Plans; and
Office 365 and the Power of the Microsoft Cloud. We have added sessions about new state and federal cell tower laws, on local operation challenges and strategies ( I hear the speaker is really, really good and writes a blog on these types of issues), there will be a session on financial reporting for local governments that targets what elected and appointed officials need to know, paperless government, and a session featuring practical tips to to manage the rising cost of benefits.

We will also be hosting an informational session about our new Natural Gas Purchasing Program which I have the pleasure of moderating.  This session will be very informative and help those who are unclear about how third party providers work or that are on the fence about joining our program.

I guess what I am saying is, don’t let the title fool you.  While placemaking may be the show pony of our convention, there is a ton of great stuff here for the operations folks too.

You really don’t want to miss this!

On allocating scarce resources, running government like a business and having your cake and eating it too.

So its Sunday of Labor Day weekend, a gorgeous Sunday mind you and yet I’m inside writing a blog.  Well, when the youngest offspring is home from college for the first time and shopping is on her list, its mom that goes and not dad. Typical Mars and Venus stuff. So instead, I decide to relax and read. Not anything heavy like a novel but something related to work. I can’t help it.  And of course reading such material gets me to thinking… a dangerous state for me, just ask my family or co-workers.                                         

That’s the setup. What I was reading was Governing magazine. It’s a great magazine for those involved or interested in state and local governments. And a small article in the August issue (ok, I’m a bit behind) discussed the controversy over “Agenda 21”.  What is Agenda 21 and why is it controversial? A recent poll shows that’s what 85% of Americans would like to know that as well. 

Agenda 21 is the name given to a non-binding resolution adopted by the United Nations in 1992 that encourages sustainable growth through development in dense areas while encouraging conservation of open land.  Key phrase here… NON-BINDING. Nonetheless, those who believe there are plotters among us seeking to create a one-world government through the United Nations have drawn their focus on the measure, to the point where the national Republican Party platform has strong language against Agenda 21.( “We strongly reject the U.N. Agenda 21 as erosive of American sovereignty, and we oppose any form of U.N. Global Tax,”)

Now, from where I sit a non-binding resolution is just that, non-binding, meaning you don’t have to do anything to follow it. On the other hand in an era of scarcer and scarcer financial resources and a growing federal deficit, shouldn’t we have a honest discussion about where those resources are to be placed and how?  Of course we should, the message of having to make tough decisions was a constant at the recent Republican national convention. And yet, when it happens and government seems to do the right thing, its still wrong.

Case in point, the new $14 billion levee system that seems to have worked and saved New Orleans form major flooding during Hurricane Issac.  But, water has a tendency to create its own path and when it was essentially blocked from New Orleans, it found its way to smaller communities who were not hit as hard from Katrina. That has led to an outcry and proclamations from elected officials to seek a full investigation and ensure that it doesn’t happen again. 

You know the old saying about not being able to have it both ways.  Well, if there is an expectation that, given scare financial resources, we want government to act like a business and get the biggest bang for the buck, then there will be winners and there will be losers. This too is part of the tough discussion.  The levee system is a classic case in point. Spend money and improve infrastructure where it will make the most difference.  

That seems to me be the real the point of Agenda 21… develop plans, strategies and programs that will yield the most efficient and effective use of taxpayer dollars, especially when it comes to land use planning and infrastructure.  Actually seems quite similar to the Michigan Municipal League’s “Center for 21st Century  Communities” initiative. Quite frankly one would think such a school of thought would be supported by all, but especially by conservatives. 

Hurricane Issac provides a great opportunity for the leaders in both parties to have that “tough discussion” with Americans in an honest manner, even in an election year, and not in 30-second sound bites. It’s crunch time folks, pay close attention.

The Big Disconnect

Once upon a time in a land far, far, away….Oh wait wrong fairly tale.  What am I talking about? The fact that not too long ago the provision ofr services in Michigan used to be a shared responsibility between state government and local government.  But, over the past decade or more what we have seen is a devolving of those responsibilities to primarily locals as the state has used nearly $5 billion meant for locals to fill its own budget hole.  As a result we’ve seen locals layoff police and fire personnel, close parks and libraries, and put off much need upgrades to important infrastructure such as local streets and sewers. At the same time, getting state government (governors and legislators) to come together on the need for additional revenues has been virtually impossible.  Take additional revenues to help fix our roads and bridges and support transit alternatives.  Even with federal dollars at stake, the legislature can’t seem to find a way to agree to something…anything that would bring such areas into the 21st century.

And yet, at the local level, residents are passing millage after millage to support any number of services.  As a matter of fact at the August election, 90% of all local millages were approved.  This included 100% of all public transit millage requests!   The story has been the same the past couple of years. In the August 2010 election, 86% of all millages were approved and in May of 2011 more than 80% were adopted.

So what’s the deal in the halls of Lansing or Washington?   Clearly, local voters are more than willing to support additional revenues for items when the case is made for specific services that add to our quality of life.  Lets just be sure that the next time we hear a state legislator say the public is against raising taxes to remind them of the reality.

The Big Disconnect

Once upon a time in a land far, far, away….Oh wait wrong fairly tale.  What am I talking about? The fact that not too long ago the provision ofr services in Michigan used to be a shared responsibility between state government and local government.  But, over the past decade or more what we have seen is a devolving of those responsibilities to primarily locals as the state has used nearly $5 billion meant for locals to fill its own budget hole.  As a result we’ve seen locals layoff police and fire personnel, close parks and libraries, and put off much need upgrades to important infrastructure such as local streets and sewers. At the same time, getting state government (governors and legislators) to come together on the need for additional revenues has been virtually impossible.  Take additional revenues to help fix our roads and bridges and support transit alternatives.  Even with federal dollars at stake, the legislature can’t seem to find a way to agree to something…anything that would bring such areas into the 21st century.

And yet, at the local level, residents are passing millage after millage to support any number of services.  As a matter of fact at the August election, 90% of all local millages were approved.  This included 100% of all public transit millage requests!   The story has been the same the past couple of years. In the August 2010 election, 86% of all millages were approved and in May of 2011 more than 80% were adopted.

So what’s the deal in the halls of Lansing or Washington?   Clearly, local voters are more than willing to support additional revenues for items when the case is made for specific services that add to our quality of life.  Lets just be sure that the next time we hear a state legislator say the public is against raising taxes to remind them of the reality.

Can you afford to cut training from your budget?

An all too frequent casualty of tightening budgets are the dollars spent on training.  It seems painless.  There is no immediate manifestation of a service cut, or elimination of a position so it on a relative basis it seems like a good cut to make.  But what is the cost of what you don’t know?  What is the impact of not being aware of innovations that would provide more efficient operations and lessen the budget constraints?  I would suggest that these costs far outweigh the cost of the training.

We are all being asked to do more with less, or as I have heard some folks express recently, to do something with nothing.  How does anyone expect to succeed in this environment without providing themselves the opportunity to train and network with their peers? Elected and appointed officials are tasked with running very complex, multifaceted corporations.  In the case of  elected officials, most begin office with a love for their community but little to no training or experience about the role they are accepting.  That is not a formula for efficiency and innovation, it’s a formula for disaster.

Every successful business understands the fundamental need to train their employees,   but we somehow diminish that same value when it comes to our local operations.  Training and networking are not perks , they are a necessary part of any successful business.  Don’t short change your community by taking a short term solution to a long term problem.  You have a duty to take the necessary steps to be certain you are in a position to succeed. A big part of that is sowing the seeds of innovation and efficiency with appropriate educational and networking opportunities.

Imagine if your community never learned about computers, the internet, or email.  Think about the cost it would take to deliver services without the benefit of these innovations.  Are you up to speed on grants? Economic development laws and practices?  Service delivery models?  Laws pertaining to setting rates and charges?

What’s the future cost of what you don’t know about today?  It might shock you!

Is your General Fund going down the drain?

As you ponder how to balance your community’s finances and make tough choices about what you can afford, have you stopped and asked if you are exacerbating an already tough situation?  If your rates and charges for your utility systems are not set properly you just may be doing just that.

When elected officials sit down to plan out their year, it is highly unlikely that their most anticipated activity is adjusting water and sewer charges.  Adjusting utility rates is certainly not the most desirable endeavor an elected body can engage in, but it is one of the most important.  If your community doesn’t perform an annual review and adjustment of your water and sewer rates that fully captures the costs of the system, you are negatively impacting the rest of the community’s operations.  At this point you are probably asking: why?  The answer is really quite simple.  If the rates and charges your community charges don’t fully cover the costs of the service, where do you suppose the revenue comes from to make up the difference?

There is also a real equity problem.  A taxpayer’s SEV has nothing to do with the amount of water utilized.  Residents and businesses alike that are high users of water benefit immensely from inadequately set water and sewer rates.  Conversely, low users carry an unfair burden.  Would you offer to pay your neighbors electric bill when he has 4 kids, 8 TV’s, and lights on 24/7 when you live alone and manage your electric usage?  Of course not, but that is effectively what happens when rates are improperly set.

No one wants to raise utility rates, but if they don’t capture all your costs you are adding to the already difficult circumstance of managing your community’s finances and delivering services.  Make sure everyone pays their fair share.  No more,but certainly no less.