I was reading a great post about communication the other day that really resonated with me. The focus of it centered around the importance of intimacy. No, not that intimacy, that’s a different blog. It was on the importance of intimacy as it relates to communication. In short, the greater the distance between leaders and workers, the less likely you are to be aware of new ideas or problems on the front line. It’s too easy to pull together a big group and declare victory as it relates to your internal communications. If you are viewed as the person in the ivory tower,with the possible exception of your inner circle, you can’t expect anyone to give it to you straight. To be effective, communications need to be more personal and sincere.
They describe four techniques to help have more meaningful conversations:
1. To learn more, listen better.
2. To have a big impact, meet in a small group.
3. To build trust, show trust.
4. To be a better communicator, be who you are.
These are simple but effective ideas to help any leader get closer to their employee group, and improve the intimacy of their communication. Check out the full Blog post for more information.